FAQ
Frequently asked questions
Honest answers to the questions we get most about Tonebox: pricing, privacy, supported hardware, and what runs on-device versus in the cloud.
FAQ
Honest answers to the questions we get most.
Anything missing? Reach out at contact and we'll add it.
How do I get Tonebox?
Tonebox is in private early access. Leave your email in the form below and we'll send your invite as seats open up. We sequence invites by use case, so a sentence about what you'd use it for genuinely helps.
I got an invite. What now?
Your invite email has a personal link. Open it, set a password (that's all; your email is already confirmed), then download the signed, notarized build and sign in with that email and password. The link is single-use and expires after a couple of weeks, so if it stops working just ask us for a fresh one.
What does it cost?
Nothing during early access. We want pricing to come from real usage, not guesses. Early-access users will hear about any pricing plans first, and won't be surprised by them.
Do you upload my recordings anywhere?
No. Recordings, transcripts, and embeddings stay in a local folder on your Mac. The only network traffic is when you explicitly ask a cloud LLM to summarise or answer, and even then, you choose the provider and only the relevant transcript snippets are sent.
What runs on-device versus in the cloud?
Recording, transcription (Whisper), diarisation, search index, and full-text/semantic search all run on-device. Summaries and the “ask” surface optionally call out to an LLM you pick: Anthropic, OpenAI, or a local model via Ollama.
What hardware do I need?
A Mac running macOS 15 (Sequoia) or later. Apple Silicon is recommended for fast Whisper transcription via CoreML, but Intel Macs work too with the CPU fallback.
Can I record both sides of a Zoom or Teams call?
Yes. Tonebox captures the system audio output alongside your microphone in a single session, with both sides diarised in the transcript. No virtual audio drivers required. It can even auto-start when it detects a meeting beginning.
What about Windows or Linux?
Not yet. Tonebox is macOS-only at launch. The dictation and system-audio plumbing are deeply Mac-specific. Windows and Linux are on the roadmap but not soon.
Is there an iOS or Android app?
Not at launch. The mobile companion is in development; for now Tonebox is a Mac-only desktop app.
Can my team share recordings?
Tonebox is a single-user, local-first app today. End-to-end encrypted sync and sharing are built and in testing. They'll roll out to early-access users first, opt-in, never required.